Postal Service Workers

Postal Service Workers typically perform the following tasks: • Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage. • Check mail to ensure correct postage and that packages and letters are in proper condition for mailing. • Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices. • Obtain signatures from recipients of registered or special delivery mail. • Answer questions regarding mail regulations and procedures, postage rates, and post office boxes. • Transport mail from one work station to another. • Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders. • Keep money drawers in order, and record and balance daily transactions. • Register, certify, and insure letters and parcels. • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail. • Receive letters and parcels, and place mail into bags. • Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation. • Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation. • Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies. • Rent post office boxes to customers. • Provide customers with assistance in filing claims for mail theft, or lost or damaged mail. • Feed mail into postage canceling devices or hand stamp mail to cancel postage. • Cash money orders. • Order retail items and other supplies for office use. • Stock lobby with retail merchandise.