Secretaries and Administrative Assistants

Secretaries and Administrative Assistants typically perform the following tasks: • Answer telephones and direct calls to appropriate staff. • Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations. • Complete insurance or other claim forms. • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. • Transmit correspondence or medical records by mail, e-mail, or fax. • Maintain medical records, technical library, or correspondence files. • Receive and route messages or documents, such as laboratory results, to appropriate staff. • Interview patients to complete documents, case histories, or forms, such as intake or insurance forms. • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records. • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. • Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records. • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer. • Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders. • Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.