Tellers

Tellers typically perform the following tasks: • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines. • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. • Monitor bank vaults to ensure cash balances are correct. • Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank. • Enter customers' transactions into computers to record transactions and issue computer-generated receipts. • Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents. • Resolve problems or discrepancies concerning customers' accounts. • Prepare and verify cashier's checks. • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits. • Answer telephones and assist customers with their questions. • Identify transaction mistakes when debits and credits do not balance. • Carry out special services for customers, such as ordering bank cards and checks. • Sort and file deposit slips and checks. • Receive and count daily inventories of cash, drafts, and travelers' checks. • Order a supply of cash to meet daily needs. • Arrange monies received in cash boxes and coin dispensers according to denomination. • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due. • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations. • Count, verify, and post armored car deposits.