What They Do
Cashiers typically perform the following tasks:
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Greet customers entering establishments.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
• Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
• Answer incoming phone calls.
• Answer customers' questions, and provide information on procedures or policies.
• Request information or assistance, using paging systems.
• Help customers find the location of products.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
• Calculate total payments received during a time period, and reconcile this with total sales.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Issue trading stamps, and redeem food stamps and coupons.
• Post charges against guests' or patients' accounts.
• Compute and record totals of transactions.
• Weigh items sold by weight to determine prices.
• Sort, count, and wrap currency and coins.
• Keep periodic balance sheets of amounts and numbers of transactions.
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Video from CareerOneStop, sponsored by U.S. Department of Labor
Key facts
Median: $31,190
Employment: 3,157,200
Growth (2024–2034):
-10.0%
Education:
No formal educational credential
Source: U.S. Bureau of Labor Statistics
Career Intelligence Metrics
Automation Risk Assessment
Medium RiskWork-Life Balance Score
7.4/10Personality Fit (RIASEC Profile)
4.4
Realistic
5.0
Investigative
5.4
Artistic
8.0
Social
9.0
Enterprising
5.8
Conventional
Powered by O*NET Career Profiling
Personality Match: The higher the score (out of 10), the better this career matches that personality type. People with similar interests and work styles tend to be most satisfied in careers that match their personality profile.
Top Skills
Communication skills
Customer-service skills
Dexterity
Near vision
Physical stamina
Strengths
- High Demand
- Flexible Work
- Continuous Learning
Challenges
- Burnout Risk
- Rapid Technological Change
Median Salary Comparison
Employment projection (2024–2034)
Geographic Employment & Wage Analysis
BLS OEWS Data Updated 2024-05States with Highest Employment
- California 349,300
- Texas 266,210
- Florida 197,310
- New York 163,700
- Illinois 118,010
- North Carolina 115,170
- Ohio 112,650
- Pennsylvania 111,340
- Georgia 96,120
- New Jersey 93,270
BLS OEWS data (2024-05)
Regional Wage Variations
-
California +16%$36,270
-
Texas -9%$28,310
-
Florida -6%$29,320
-
New York +12%$35,030
-
Illinois 0%$31,340
-
North Carolina -10%$27,930
-
Ohio -8%$28,540
-
Pennsylvania -8%$28,690
-
Georgia -10%$28,020
-
New Jersey +6%$33,200
BLS OEWS state wage data
Top Metropolitan Areas
New York-Newark-Jersey City
Employment: High
Growth: +3.2%
Los Angeles-Long Beach
Employment: High
Growth: +2.8%
Chicago-Naperville-Elgin
Employment: Medium
Growth: +1.5%
Dallas-Fort Worth
Employment: Medium
Growth: +4.1%
San Francisco-Oakland
Employment: High
Growth: +2.3%
Based on BLS metropolitan area data
Industries with Highest Concentrations
Pharmacies and drug retailers
85%
Building material and garden equipment and supplies dealers
70%
Food and beverage retailers
55%
Regional Job Market Outlook
Strong
West Coast
Stable
Northeast
Growing
South