Network and Computer Systems Administrators

Network and Computer Systems Administrators typically perform the following tasks: • Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor, and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks and to coordinate computer network access and use. • Monitor network performance to determine whether adjustments are needed and where changes will be needed in the future. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. • Analyze equipment performance records to determine the need for repair or replacement. • Confer with network users about solutions to existing system problems. • Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. • Design, configure, and test computer hardware, networking software and operating system software. • Perform routine network startup and shutdown procedures, and maintain control records. • Load computer tapes and disks, and install software and printer paper or forms. • Train people in computer system use. • Maintain logs related to network functions, as well as maintenance and repair records. • Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements. • Coordinate with vendors and with company personnel to facilitate purchases. • Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system. • Maintain an inventory of parts for emergency repairs. • Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.