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Arbitrators, Mediators, and Conciliators
SOC: 23-1022 • Data from U.S. Bureau of Labor Statistics & O*NET
What They Do
Arbitrators, Mediators, and Conciliators typically perform the following tasks:
• Prepare written opinions or decisions regarding cases.
• Apply relevant laws, regulations, policies, or precedents to reach conclusions.
• Conduct hearings to obtain information or evidence relative to disposition of claims.
• Determine extent of liability according to evidence, laws, or administrative or judicial precedents.
• Rule on exceptions, motions, or admissibility of evidence.
• Confer with disputants to clarify issues, identify underlying concerns, and develop an understanding of their respective needs and interests.
• Use mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives, and to guide parties toward mutual agreement.
• Conduct initial meetings with disputants to outline the arbitration process, settle procedural matters, such as fees, or determine details, such as witness numbers or time requirements.
• Evaluate information from documents, such as claim applications, birth or death certificates, or physician or employer records.
• Research laws, regulations, policies, or precedent decisions to prepare for hearings.
• Issue subpoenas or administer oaths to prepare for formal hearings.
• Set up appointments for parties to meet for mediation.
• Recommend acceptance or rejection of compromise settlement offers.
• Prepare settlement agreements for disputants to sign.
• Authorize payment of valid claims.
• Interview claimants, agents, or witnesses to obtain information about disputed issues.
• Conduct studies of appeals procedures to ensure adherence to legal requirements or to facilitate disposition of cases.
• Specialize in the negotiation and resolution of environmental conflicts involving issues such as natural resource allocation or regional development planning.
• Organize or deliver public presentations about mediation to organizations, such as community agencies or schools.
• Participate in court proceedings.
Career Video
Video from CareerOneStop, sponsored by U.S. Department of Labor
Key facts
Median: $67,710
Employment: 9,100
Growth (2024–2034):
+4.0%
Education:
Bachelor's degree
Source: U.S. Bureau of Labor Statistics
Career Intelligence Metrics
Automation Risk Assessment
Low RiskWork-Life Balance Score
6.7/10Personality Fit (RIASEC Profile)
3.4
Realistic
8.0
Investigative
5.8
Artistic
7.4
Social
8.6
Enterprising
7.2
Conventional
Powered by O*NET Career Profiling
Personality Match: The higher the score (out of 10), the better this career matches that personality type. People with similar interests and work styles tend to be most satisfied in careers that match their personality profile.
Top Skills
Analytical skills
Communication skills
Critical-thinking skills
Decision- making skills
Detail oriented
Interpersonal skills
Strengths
- High Demand
- Flexible Work
- Continuous Learning
Challenges
- Burnout Risk
- Rapid Technological Change
Median Salary Comparison
Employment projection (2024–2034)
Geographic Employment & Wage Analysis
BLS OEWS Data Updated 2024-05States with Highest Employment
- Texas 660
- New York 560
- Wisconsin 240
- Pennsylvania 230
- Michigan 210
- Massachusetts 190
- Arizona 150
- North Carolina 110
- Maryland 90
- Colorado 60
BLS OEWS data (2024-05)
Regional Wage Variations
-
Texas -29%$47,910
-
New York +34%$91,060
-
Wisconsin -4%$65,140
-
Pennsylvania -6%$63,870
-
Michigan +7%$72,630
-
Arizona +19%$80,600
-
North Carolina +9%$74,050
-
Maryland -29%$48,230
-
Colorado -4%$65,270
-
Illinois +38%$93,590
BLS OEWS state wage data
Top Metropolitan Areas
New York-Newark-Jersey City
Employment: High
Growth: +3.2%
Los Angeles-Long Beach
Employment: High
Growth: +2.8%
Chicago-Naperville-Elgin
Employment: Medium
Growth: +1.5%
Dallas-Fort Worth
Employment: Medium
Growth: +4.1%
San Francisco-Oakland
Employment: High
Growth: +2.3%
Based on BLS metropolitan area data
Industries with Highest Concentrations
Educational services; state, local, and private
85%
Local government, excluding education and hospitals
70%
Insurance carriers and related activities
55%
Regional Job Market Outlook
Strong
West Coast
Stable
Northeast
Growing
South