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Social and Human Service Assistants

SOC: 21-1093 • Data from U.S. Bureau of Labor Statistics & O*NET

What They Do

Social and Human Service Assistants typically perform the following tasks: • Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions. • Develop and implement behavioral management and care plans for clients. • Keep records or prepare reports for owner or management concerning visits with clients. • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures. • Submit reports and review reports or problems with superior. • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history. • Provide information or refer individuals to public or private agencies or community services for assistance. • Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping. • Oversee day-to-day group activities of residents in institution. • Assist in locating housing for displaced individuals. • Consult with supervisor concerning programs for individual families. • Demonstrate use and care of equipment for tenant use. • Assist in planning food budgets, using charts or sample budgets. • Assist clients with preparation of forms, such as tax or rent forms. • Explain rules established by owner or management, such as sanitation or maintenance requirements or parking regulations. • Observe clients' food selections and recommend alternate economical and nutritional food choices. • Observe and discuss meal preparation and suggest alternate methods of food preparation. • Transport and accompany clients to shopping areas or to appointments, using automobile. • Inform tenants of facilities, such as laundries or playgrounds. • Teach parenting techniques to family members.

Career Video

Video from CareerOneStop, sponsored by U.S. Department of Labor

Key facts

Median: $45,120
Employment: 449,600
Growth (2024–2034): +6.0%
Education: High school diploma

Career Intelligence Metrics

Automation Risk Assessment

Low Risk
6.0% probability of being automated in the next 10-20 years. This job is relatively safe from automation due to its creative, social, or complex problem-solving requirements.

Work-Life Balance Score

7.4/10
Good work-life balance based on typical work schedules, stress levels, and time demands.

Personality Fit (RIASEC Profile)

4.0
Realistic
5.8
Investigative
7.0
Artistic
9.2
Social
5.0
Enterprising
5.8
Conventional
Powered by O*NET Career Profiling

Personality Match: The higher the score (out of 10), the better this career matches that personality type. People with similar interests and work styles tend to be most satisfied in careers that match their personality profile.

O*NET Official Logo Official assessment tool by the U.S. Department of Labor

Top Skills

Adaptability Communication skills Customer-service skills Interpersonal skills Organizational skills Problem-solving skills

Strengths

  • High Demand
  • Flexible Work
  • Continuous Learning

Challenges

  • Burnout Risk
  • Rapid Technological Change

Median Salary Comparison

Employment projection (2024–2034)

Geographic Employment & Wage Analysis

BLS OEWS Data Updated 2024-05
View Interactive BLS Maps

States with Highest Employment

  • California 58,830
  • New York 40,700
  • Pennsylvania 23,590
  • Texas 21,890
  • Florida 21,820
  • Illinois 20,460
  • New Jersey 15,060
  • Michigan 12,920
  • Massachusetts 11,870
  • Indiana 11,410
BLS OEWS data (2024-05)

Regional Wage Variations

  • California +15%
    $51,780
  • New York 2%
    $46,210
  • Pennsylvania -4%
    $43,340
  • Texas -2%
    $44,030
  • Florida -5%
    $42,790
  • Illinois 1%
    $45,700
  • New Jersey +9%
    $49,000
  • Michigan -15%
    $38,530
  • Massachusetts 5%
    $47,280
  • Indiana -9%
    $41,130
BLS OEWS state wage data
Top Metropolitan Areas
New York-Newark-Jersey City
Employment: High Growth: +3.2%
Los Angeles-Long Beach
Employment: High Growth: +2.8%
Chicago-Naperville-Elgin
Employment: Medium Growth: +1.5%
Dallas-Fort Worth
Employment: Medium Growth: +4.1%
San Francisco-Oakland
Employment: High Growth: +2.3%
Based on BLS metropolitan area data
Industries with Highest Concentrations
Local government, excluding education and hospitals
85%
State government, excluding education and hospitals
70%
Individual and family services
55%
Regional Job Market Outlook
Strong
West Coast
Stable
Northeast
Growing
South