What They Do
Flight Attendants typically perform the following tasks:
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Prepare passengers and aircraft for landing, following procedures.
• Administer first aid to passengers in distress.
• Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Reassure passengers when situations, such as turbulence, are encountered.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Announce flight delays and descent preparations.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Assist passengers entering or disembarking the aircraft.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
• Operate audio and video systems.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Collect money for meals and beverages.
Career Video
Video from CareerOneStop, sponsored by U.S. Department of Labor
Key facts
Median: $67,130
Employment: 130,800
Growth (2024–2034):
+9.0%
Education:
High school diploma
Source: U.S. Bureau of Labor Statistics
Career Intelligence Metrics
Automation Risk Assessment
Medium RiskWork-Life Balance Score
8.0/10Personality Fit (RIASEC Profile)
8.6
Realistic
4.4
Investigative
3.4
Artistic
5.8
Social
4.8
Enterprising
7.4
Conventional
Powered by O*NET Career Profiling
Personality Match: The higher the score (out of 10), the better this career matches that personality type. People with similar interests and work styles tend to be most satisfied in careers that match their personality profile.
Top Skills
Attentiveness
Communication skills
Customer-service skills
Decision-making skills
Physical stamina
Strengths
- High Demand
- Flexible Work
- Continuous Learning
Challenges
- Burnout Risk
- Rapid Technological Change
Median Salary Comparison
Employment projection (2024–2034)
Geographic Employment & Wage Analysis
BLS OEWS Data Updated 2024-05States with Highest Employment
- California 15,760
- Texas 13,180
- Florida 11,880
- New York 10,430
- Illinois 9,230
- Colorado 7,540
- North Carolina 4,320
- Nevada 4,050
- Arizona 3,950
- Pennsylvania 3,740
BLS OEWS data (2024-05)
Regional Wage Variations
-
California +16%$77,870
-
Texas -15%$57,170
-
Florida +14%$76,410
-
New York +91%$128,050
-
Illinois -7%$62,120
-
Colorado -9%$61,050
-
North Carolina -5%$64,100
-
Nevada -41%$39,790
-
Arizona -43%$38,130
-
Pennsylvania -38%$41,560
BLS OEWS state wage data
Top Metropolitan Areas
New York-Newark-Jersey City
Employment: High
Growth: +3.2%
Los Angeles-Long Beach
Employment: High
Growth: +2.8%
Chicago-Naperville-Elgin
Employment: Medium
Growth: +1.5%
Dallas-Fort Worth
Employment: Medium
Growth: +4.1%
San Francisco-Oakland
Employment: High
Growth: +2.3%
Based on BLS metropolitan area data
Industries with Highest Concentrations
Nonscheduled air transportation
85%
Scheduled air transportation
70%
Regional Job Market Outlook
Strong
West Coast
Stable
Northeast
Growing
South