Sales Managers

Sales Managers typically perform the following tasks: • Oversee regional and local sales managers and their staffs. • Resolve customer complaints regarding sales and service. • Monitor customer preferences to determine focus of sales efforts. • Confer with potential customers regarding equipment needs, and advise customers on types of equipment to purchase. • Review operational records and reports to project sales and determine profitability. • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate, or other subjects of sale. • Determine price schedules and discount rates. • Prepare budgets and approve budget expenditures. • Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. • Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs. • Represent company at trade association meetings to promote products. • Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. • Direct, coordinate, and review sales and service accounting and record-keeping, as well as receiving and shipping. • Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions. • Assess marketing potential of new and existing store locations, considering statistics and expenditures. • Direct foreign sales and service outlets of an organization. • Coach staff on sales tactics. • Establish and monitor staff's sales goals.