Food and Beverage Serving and Related Workers

Food and Beverage Serving and Related Workers typically perform the following tasks: • Accept payment from customers, and make change as necessary. • Serve customers in eating places that specialize in fast service and inexpensive carry-out food. • Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper. • Balance receipts and payments in cash registers. • Communicate with customers regarding orders, comments, and complaints. • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars. • Monitor and order supplies or food items, and restock as necessary to maintain inventory. • Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary. • Brew coffee and tea, and fill containers with requested beverages. • Clean and organize eating, service, and kitchen areas. • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures. • Prepare and serve cold drinks, frozen milk drinks, or desserts, using drink-dispensing, milkshake, or frozen-custard machines. • Wrap menu items such as sandwiches, hot entrees, and desserts for serving or for takeout. • Set up dining areas for meals, and clear them following meals. • Collect and return dirty dishes to the kitchen for washing. • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment. • Deliver orders to kitchens, and pick up and serve food when it is ready. • Perform personnel activities, such as supervising and training employees. • Add relishes and garnishes to food orders, according to instructions. • Distribute food to servers.