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Food Service Managers

SOC: 11-9051 • Data from U.S. Bureau of Labor Statistics & O*NET

What They Do

Food Service Managers typically perform the following tasks: • Count money and make bank deposits. • Establish standards for personnel performance and customer service. • Keep records required by government agencies regarding sanitation or food subsidies. • Schedule staff hours and assign duties. • Investigate and resolve complaints regarding food quality, service, or accommodations. • Maintain food and equipment inventories, and keep inventory records. • Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary. • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted. • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation. • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. • Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs. • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned. • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities. • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity. • Order and purchase equipment and supplies. • Review work procedures and operational problems to determine ways to improve service, performance, or safety. • Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control. • Monitor employee and patron activities to ensure liquor regulations are obeyed.

Career Video

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Key facts

Median: $65,310
Employment: 352,800
Growth (2024–2034): +6.0%
Education: High school diploma

Career Intelligence Metrics

Automation Risk Assessment

Low Risk
18.0% probability of being automated in the next 10-20 years. This job is relatively safe from automation due to its creative, social, or complex problem-solving requirements.

Work-Life Balance Score

7.8/10
Good work-life balance based on typical work schedules, stress levels, and time demands.

Personality Fit (RIASEC Profile)

4.2
Realistic
6.8
Investigative
4.4
Artistic
7.8
Social
8.6
Enterprising
7.4
Conventional
Powered by O*NET Career Profiling

Personality Match: The higher the score (out of 10), the better this career matches that personality type. People with similar interests and work styles tend to be most satisfied in careers that match their personality profile.

O*NET Official Logo Official assessment tool by the U.S. Department of Labor

Top Skills

Business skills Communication skills Customer-service skills Leadership skills Organizational skills Physical stamina Problem-solving skills

Strengths

  • High Demand
  • Flexible Work
  • Continuous Learning

Challenges

  • Burnout Risk
  • Rapid Technological Change

Median Salary Comparison

Employment projection (2024–2034)

Geographic Employment & Wage Analysis

BLS OEWS Data Updated 2024-05
View Interactive BLS Maps

States with Highest Employment

  • California 38,960
  • Florida 21,960
  • Texas 20,080
  • Illinois 12,320
  • New York 12,260
  • Ohio 11,420
  • Michigan 9,490
  • North Carolina 7,970
  • Pennsylvania 7,910
  • Georgia 7,240
BLS OEWS data (2024-05)

Regional Wage Variations

  • California +15%
    $75,140
  • Florida -3%
    $63,650
  • Texas -4%
    $62,610
  • Illinois 0%
    $65,130
  • New York +23%
    $80,170
  • Ohio -7%
    $60,650
  • Michigan -6%
    $61,400
  • North Carolina 1%
    $65,770
  • Pennsylvania -5%
    $62,250
  • Georgia -2%
    $63,980
BLS OEWS state wage data
Top Metropolitan Areas
New York-Newark-Jersey City
Employment: High Growth: +3.2%
Los Angeles-Long Beach
Employment: High Growth: +2.8%
Chicago-Naperville-Elgin
Employment: Medium Growth: +1.5%
Dallas-Fort Worth
Employment: Medium Growth: +4.1%
San Francisco-Oakland
Employment: High Growth: +2.3%
Based on BLS metropolitan area data
Industries with Highest Concentrations
Traveler accommodation
85%
Educational services; state, local, and private
70%
Food services and drinking places
55%
Regional Job Market Outlook
Strong
West Coast
Stable
Northeast
Growing
South