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Food Service Managers
SOC: 11-9051 • Data from U.S. Bureau of Labor Statistics & O*NET
What They Do
Food Service Managers typically perform the following tasks:
• Count money and make bank deposits.
• Establish standards for personnel performance and customer service.
• Keep records required by government agencies regarding sanitation or food subsidies.
• Schedule staff hours and assign duties.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Maintain food and equipment inventories, and keep inventory records.
• Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
• Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
• Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
• Assess staffing needs and recruit staff, using methods such as newspaper advertisements or attendance at job fairs.
• Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
• Order and purchase equipment and supplies.
• Review work procedures and operational problems to determine ways to improve service, performance, or safety.
• Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
• Monitor employee and patron activities to ensure liquor regulations are obeyed.
Career Video
Video from CareerOneStop, sponsored by U.S. Department of Labor
Key facts
Median: $65,310
Employment: 352,800
Growth (2024–2034):
+6.0%
Education:
High school diploma
Source: U.S. Bureau of Labor Statistics
Career Intelligence Metrics
Automation Risk Assessment
Low RiskWork-Life Balance Score
7.8/10Personality Fit (RIASEC Profile)
4.2
Realistic
6.8
Investigative
4.4
Artistic
7.8
Social
8.6
Enterprising
7.4
Conventional
Powered by O*NET Career Profiling
Personality Match: The higher the score (out of 10), the better this career matches that personality type. People with similar interests and work styles tend to be most satisfied in careers that match their personality profile.
Top Skills
Business skills
Communication skills
Customer-service skills
Leadership skills
Organizational skills
Physical stamina
Problem-solving skills
Strengths
- High Demand
- Flexible Work
- Continuous Learning
Challenges
- Burnout Risk
- Rapid Technological Change
Median Salary Comparison
Employment projection (2024–2034)
Geographic Employment & Wage Analysis
BLS OEWS Data Updated 2024-05States with Highest Employment
- California 38,960
- Florida 21,960
- Texas 20,080
- Illinois 12,320
- New York 12,260
- Ohio 11,420
- Michigan 9,490
- North Carolina 7,970
- Pennsylvania 7,910
- Georgia 7,240
BLS OEWS data (2024-05)
Regional Wage Variations
-
California +15%$75,140
-
Florida -3%$63,650
-
Texas -4%$62,610
-
Illinois 0%$65,130
-
New York +23%$80,170
-
Ohio -7%$60,650
-
Michigan -6%$61,400
-
North Carolina 1%$65,770
-
Pennsylvania -5%$62,250
-
Georgia -2%$63,980
BLS OEWS state wage data
Top Metropolitan Areas
New York-Newark-Jersey City
Employment: High
Growth: +3.2%
Los Angeles-Long Beach
Employment: High
Growth: +2.8%
Chicago-Naperville-Elgin
Employment: Medium
Growth: +1.5%
Dallas-Fort Worth
Employment: Medium
Growth: +4.1%
San Francisco-Oakland
Employment: High
Growth: +2.3%
Based on BLS metropolitan area data
Industries with Highest Concentrations
Traveler accommodation
85%
Educational services; state, local, and private
70%
Food services and drinking places
55%
Regional Job Market Outlook
Strong
West Coast
Stable
Northeast
Growing
South